Summary
This article explains how credits are used in Wati. Each action - sending messages, using voice chat, or triggering events - consumes a certain number of credits. Knowing how credits are calculated helps you manage your usage more effectively.
Instructions
Here’s a clear breakdown of how credits are charged for different activities in Wati:
Messages
1 credit = 1 chat message
Every message you send in a conversation deducts 1 credit.
Voice chat
10 credits = 1 minute of voice chat (0–60 seconds)
Even if your voice chat lasts less than 60 seconds, it still costs 10 credits.
If the voice chat goes beyond 60 seconds, you’re charged another 10 credits for the next minute.
Event triggers
6 credits = 1 event trigger
Each time an event is triggered, 6 credits are deducted from your balance.
Quick reference table
Activity | Credit usage | Notes |
Message | 1 credit = 1 chat message | Charged per message sent. |
Voice chat | 10 credits = 1 minute (0–60 seconds) | Less than 60 seconds still costs 10 credits. Extra minutes cost more. |
Event trigger | 6 credits = 1 event trigger | Charged each time an event is triggered. |